FAQs

How Long does shipping take?

1

Orders are processed and shipped according to our current shipping policy. See our Shipping & Returns page for details.


What Types of Fragrances do you offer?

2

Explore our Scent Guide to discover the fragrances available for our candle collections.


How do I properly care for my candle?

3

Follow our Candle Care instructions to get the best experience from your candle.


How can I Contact Olivia’s Ember?

4


Can I return or exchange my order?

5

Visit our Contact Us page to get in touch with us.

Please review our Shipping & Returns policy for information and returns and exchanges.